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.btn-primary{width:100%}.cta-fineprint{text-align:center}.preview-card{padding:22px}.preview-qr{width:140px;height:140px}.preview-url{font-size:12.5px}.chat-card{padding:20px}.chat-bubble{max-width:88%;font-size:14.5px}.chat-bubble-customer{max-width:82%}.footer-container{flex-direction:column;text-align:center;gap:16px}.footer-links{gap:18px}.modal-overlay{padding:1rem}.modal{padding:28px}.modal-title{font-size:28px}}@media(max-width:480px){.nav-container{align-items:flex-start}.nav-logo .brand-identity-name{display:none}.nav-logo .brand-mark{width:30px}.nav-links{width:100%}.hero-headline{font-size:40px}.section-title{font-size:30px}}:root{--whatsapp-green: #25D366;--whatsapp-dark-green: #128C7E;--whatsapp-darker-green: #075E54;--bg-primary: #0a0a0a;--bg-secondary: #111111;--bg-tertiary: #1a1a1a;--bg-card: rgba(20, 20, 20, .8);--bg-card-hover: rgba(30, 30, 30, .9);--bg-muted: #161616;--bg-surface: #1a1a1a;--text-primary: #ffffff;--text-secondary: #a0a0a0;--text-muted: #949494;--color-background-info: rgba(var(--rgb-info), .16);--color-text-info: var(--fg-info);--color-background-success: rgba(var(--rgb-success), .16);--color-text-success: var(--fg-success);--admin-accent: #8b5cf6;--admin-accent-soft: rgba(var(--rgb-accent), .16);--admin-accent-strong: rgba(var(--rgb-accent), .28);--admin-banner: rgba(var(--rgb-warning), .16);--accent-green: var(--whatsapp-green);--fg-success: #86efac;--fg-warning: #fbbf24;--fg-danger: #f87171;--fg-info: #93c5fd;--fg-accent: #c4b5fd;--fg-neutral: #9e9e9e;--rgb-success: 37, 211, 102;--rgb-warning: 245, 158, 11;--rgb-danger: 239, 68, 68;--rgb-info: 59, 130, 246;--rgb-accent: 139, 92, 246;--rgb-neutral: 148, 163, 184;--on-accent: #ffffff;--panel-1: rgba(15, 23, 42, .3);--panel-2: rgba(15, 23, 42, .5);--panel-3: rgba(15, 23, 42, .88);--tint-1: rgba(255, 255, 255, .02);--tint-2: rgba(255, 255, 255, .04);--tint-3: rgba(255, 255, 255, .06);--tint-4: rgba(255, 255, 255, .1);--tint-5: rgba(255, 255, 255, .28);--border-color: rgba(255, 255, 255, .1);--border-color-hover: rgba(255, 255, 255, .2);--shadow-sm: 0 2px 8px rgba(0, 0, 0, .2);--shadow-md: 0 4px 16px rgba(0, 0, 0, .3);--shadow-lg: 0 8px 32px rgba(0, 0, 0, .4);--space-1: 4px;--space-2: 8px;--space-3: 12px;--space-4: 16px;--space-5: 20px;--space-6: 24px;--space-8: 32px;--space-10: 40px;--space-12: 48px;--space-16: 64px;--radius-sm: 4px;--radius-md: 8px;--border-radius-md: var(--radius-md);--radius-lg: 12px;--radius-xl: 16px;--radius-full: 9999px;--font-sans: -apple-system, BlinkMacSystemFont, "Segoe UI", "Roboto", "Helvetica", "Arial", sans-serif;--font-mono: "SF Mono", "Monaco", "Inconsolata", "Roboto Mono", monospace;--transition-fast: .15s cubic-bezier(.4, 0, .2, 1);--transition-base: .2s cubic-bezier(.4, 0, .2, 1);--transition-slow: .3s cubic-bezier(.4, 0, .2, 1)}.app-shell{--paper: #FBF9F5;--paper-band: #F3EFE6;--ink: #16150F;--ink-2: #55524A;--ink-3: #6E6A5E;--ink-4: #8B8779;--rule: rgba(22, 21, 15, .13);--rule-soft: rgba(22, 21, 15, .07);--evergreen: #14483B;--evergreen-deep: #0E362C;--terracotta: #C05A34;--terracotta-deep: #A84A2A;--bg-primary: var(--paper);--bg-secondary: var(--paper-band);--bg-tertiary: var(--paper-band);--bg-card: #FFFFFF;--bg-card-hover: #FFFFFF;--bg-muted: var(--paper-band);--bg-surface: #FFFFFF;--text-primary: var(--ink);--text-secondary: var(--ink-2);--text-muted: var(--ink-3);--color-background-info: rgba(20, 72, 59, .08);--color-text-info: var(--evergreen);--color-background-success: rgba(20, 72, 59, .1);--color-text-success: var(--evergreen);--admin-accent: var(--evergreen);--admin-accent-soft: rgba(20, 72, 59, .09);--admin-accent-strong: rgba(20, 72, 59, .2);--admin-banner: rgba(192, 90, 52, .1);--accent-green: var(--evergreen);--fg-success: var(--evergreen);--fg-warning: #8A5214;--fg-danger: #96281E;--fg-info: #33556B;--fg-accent: #5B4A7A;--fg-neutral: var(--ink-3);--rgb-success: 20, 72, 59;--rgb-warning: 192, 90, 52;--rgb-danger: 150, 40, 30;--rgb-info: 51, 85, 107;--rgb-accent: 91, 74, 122;--rgb-neutral: 22, 21, 15;--on-accent: var(--paper);--panel-1: var(--paper-band);--panel-2: var(--paper-band);--panel-3: #FFFFFF;--whatsapp-green: var(--evergreen);--whatsapp-dark-green: var(--evergreen-deep);--whatsapp-darker-green: var(--evergreen-deep);--border-color: var(--rule);--border-color-hover: rgba(22, 21, 15, .3);--tint-1: rgba(22, 21, 15, .025);--tint-2: rgba(22, 21, 15, .04);--tint-3: rgba(22, 21, 15, .055);--tint-4: rgba(22, 21, 15, .09);--tint-5: rgba(22, 21, 15, .3);--shadow-sm: none;--shadow-md: none;--shadow-lg: none;--radius-md: 4px;--border-radius-md: 4px;--radius-lg: 6px;--radius-xl: 8px;--font-serif: "Instrument Serif", Georgia, "Times New Roman", serif;--font-sans: "Instrument Sans", system-ui, -apple-system, "Segoe UI", "Helvetica Neue", sans-serif;--font-mono: "JetBrains Mono", ui-monospace, SFMono-Regular, Menlo, monospace;font-size:15px;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale}.app-shell .brand-image-invert{filter:none}.app-shell{display:flex;height:100vh;width:100%;background-color:var(--bg-primary);color:var(--text-primary);font-family:var(--font-sans)}.app-shell .app-sidebar-header,.app-shell .app-topbar{height:68px;min-height:68px;max-height:68px}.app-shell .app-sidebar-header{padding:0 22px;border-bottom:1px solid var(--rule-soft)}.app-shell .app-logo{font-family:var(--font-serif);font-size:24px;font-weight:400;letter-spacing:-.01em;line-height:1}.app-shell .app-nav{padding:20px 14px;gap:2px}.app-shell .app-nav-section-title{font-family:var(--font-mono);font-size:11px;font-weight:500;letter-spacing:.16em;color:var(--ink-3);padding:20px 10px 8px}.app-shell .app-nav-link{min-height:40px;padding:0 11px;border-radius:var(--radius-md);font-size:15px;font-weight:400;color:var(--ink-2)}.app-shell .app-nav-link:hover{background:#16150f0b;color:var(--ink)}.app-shell .app-nav-link-active,.app-shell.app-shell-admin .app-nav-link-active{background:#14483b17;color:var(--evergreen);font-weight:500;box-shadow:inset 2px 0 0 var(--evergreen)}.app-shell .app-nav-badge{min-width:0;height:auto;padding:0;border:0;border-radius:0;background:transparent;font-family:var(--font-mono);font-size:11px;font-weight:500;color:var(--ink-3)}.app-shell .app-nav-badge-escalations,.app-shell .app-nav-badge-approvals{background:transparent;border:0;color:var(--terracotta-deep)}.app-shell .app-nav-badge-inbox,.app-shell .app-nav-badge-bookings{background:transparent;border:0;color:var(--ink-3)}.app-shell .app-topbar{background-color:var(--paper);border-bottom:1px solid var(--rule);padding:0 32px}.app-shell .app-page-title{font-family:var(--font-serif);font-size:27px;font-weight:400;letter-spacing:-.015em;line-height:1.1;color:var(--ink)}.app-shell .app-account-menu>summary{border-radius:var(--radius-md);font-size:14px}.app-shell .app-account-avatar{background:var(--paper-band);border:1px solid var(--rule);color:var(--ink-2);font-family:var(--font-serif);font-size:15px;font-weight:400}.app-shell .sidebar-overlay{background:#16150f61}.app-sidebar{width:260px;background-color:var(--bg-secondary);border-right:1px solid var(--border-color);display:flex;flex-direction:column;flex-shrink:0;transition:transform var(--transition-base)}.app-sidebar-header{display:flex;justify-content:flex-start;align-items:center;height:64px;min-height:64px;padding:0 var(--space-5);border-bottom:1px solid var(--border-color);flex-shrink:0}.app-logo{font-size:1.25rem;font-weight:600;display:inline-flex;align-items:center;color:var(--text-primary);text-decoration:none}.app-logo:focus-visible{outline:2px solid var(--whatsapp-green);outline-offset:5px;border-radius:4px}.app-nav{display:flex;flex-direction:column;padding:var(--space-5) 0 var(--space-4);flex:1;overflow-y:auto}.app-nav-section+.app-nav-section{margin-top:var(--space-4)}.app-nav-section-title{color:var(--text-muted);font-size:.72rem;font-weight:700;letter-spacing:.12em;padding:0 var(--space-5) var(--space-2);text-transform:uppercase}.app-nav-link{padding:var(--space-3) var(--space-5);color:var(--text-secondary);text-decoration:none;font-size:.9375rem;font-weight:500;transition:background-color var(--transition-fast),color var(--transition-fast),box-shadow var(--transition-fast);display:flex;align-items:center;position:relative;min-height:44px}.app-nav-link-label{min-width:0}.app-nav-badge{margin-left:auto;min-width:1.4rem;height:1.4rem;padding:0 .4rem;border-radius:var(--radius-full);display:inline-flex;align-items:center;justify-content:center;flex-shrink:0;font-size:.7rem;font-weight:700;line-height:1;letter-spacing:.01em;border:1px solid transparent;background:rgba(var(--rgb-success),.12);color:var(--fg-success)}.app-nav-badge-inbox{background:rgba(var(--rgb-success),.12);border-color:rgba(var(--rgb-success),.22);color:var(--fg-success)}.app-nav-badge-escalations{background:rgba(var(--rgb-warning),.14);border-color:rgba(var(--rgb-warning),.26);color:var(--fg-warning)}.app-nav-badge-bookings{background:rgba(var(--rgb-neutral),.14);border-color:rgba(var(--rgb-neutral),.22);color:var(--fg-info)}.app-nav-badge-approvals{background:rgba(var(--rgb-warning),.16);border-color:rgba(var(--rgb-warning),.3);color:var(--fg-warning)}.approvals-list{display:grid;gap:var(--space-4)}.approval-card{padding:0;overflow:hidden;border-left:3px solid rgba(var(--rgb-warning),.7);transition:opacity .55s ease,transform .55s ease}.approval-summary,.approval-section,.approval-disclosure{padding:var(--space-5) var(--space-6)}.approval-summary{display:grid;gap:var(--space-2)}.approval-card-header{display:flex;justify-content:space-between;align-items:center;gap:var(--space-3);flex-wrap:wrap}.approval-customer{display:flex;align-items:center;gap:var(--space-2);min-width:0;font-size:.875rem;font-weight:600}.approval-channel{display:inline-flex;align-items:center;gap:5px;padding:2px 8px;border-radius:var(--radius-full);font-size:.72rem;background:rgba(var(--rgb-success),.14);color:var(--fg-success)}.approval-channel svg,.approval-window svg,.approval-state-banner svg,.approval-transition-icon svg,.approval-empty-icon svg,.approval-disclosure-trigger svg{width:16px;height:16px;fill:none;stroke:currentColor;stroke-width:2;stroke-linecap:round;stroke-linejoin:round;flex:0 0 auto}.approval-waiting{color:var(--text-muted);font-size:.75rem}.approval-summary h2{margin:var(--space-2) 0 0;color:var(--text-primary);font-size:1.375rem;font-weight:600;line-height:1.2}.approval-appointment-summary{margin:0;color:var(--text-secondary);font-size:.9375rem;line-height:1.5}.approval-no-side-effect{margin:var(--space-1) 0 0;color:var(--color-text-info);font-size:.8125rem}.approval-window{display:inline-flex;align-items:center;gap:var(--space-2);width:fit-content;margin-top:var(--space-1);font-size:.75rem}.approval-window-healthy{color:var(--color-text-success)}.approval-window-warning{color:var(--fg-warning)}.approval-window-expired{color:var(--fg-danger)}.approval-section,.approval-disclosure{border-top:1px solid var(--border-color)}.approval-section h3{margin:0 0 var(--space-3);color:var(--text-primary);font-size:.875rem;font-weight:600}.approval-detail-list{display:grid;gap:6px;margin:0}.approval-detail-list>div{display:grid;grid-template-columns:100px minmax(0,1fr);gap:12px}.approval-detail-list dt{color:var(--text-secondary);font-size:.8125rem}.approval-detail-list dd{min-width:0;margin:0;color:var(--text-primary);font-size:.875rem;font-weight:600;overflow-wrap:anywhere}.approval-message-section{display:grid;gap:var(--space-3)}.approval-message-section h3{margin-bottom:0}.approval-factual-message,.approval-live-preview{padding:var(--space-3);border:1px solid var(--border-color);border-radius:var(--radius-md);background:var(--bg-muted);color:var(--text-primary);font-size:.8125rem;font-weight:500;line-height:1.6;overflow-wrap:anywhere}.approval-note-label{color:var(--text-secondary);font-size:.8125rem}.approval-note{min-height:56px;resize:vertical}.approval-live-preview{background:transparent}.approval-live-preview p{margin:0}.approval-live-preview p+p{margin-top:var(--space-3)}.approval-context{display:grid;gap:var(--space-2)}.approval-message{max-width:70%;padding:var(--space-3);border-radius:var(--radius-md);background:var(--color-background-info);overflow-wrap:anywhere}.approval-message-outbound{margin-left:auto;max-width:85%;background:var(--bg-muted)}.approval-message span{color:var(--text-muted);font-size:.72rem}.approval-message p,.approval-decision-detail p{margin:4px 0 0;line-height:1.5}.approval-disclosure{padding-top:var(--space-4);padding-bottom:var(--space-4)}.approval-disclosure-trigger,.approval-text-action{display:inline-flex;align-items:center;gap:var(--space-2);padding:0;border:0;background:transparent;color:var(--text-secondary);font:inherit;font-size:.8125rem;cursor:pointer}.approval-disclosure-trigger:focus-visible,.approval-text-action:focus-visible{outline:2px solid var(--whatsapp-green);outline-offset:4px;border-radius:2px}.approval-disclosure-trigger>span{display:inline-flex;transition:transform var(--transition-fast)}.approval-disclosure-trigger>span.is-expanded{transform:rotate(180deg)}.approval-conversation{display:grid;gap:var(--space-4);margin-top:var(--space-4)}.approval-decision-detail{padding-top:var(--space-3);border-top:1px solid var(--border-color);color:var(--text-secondary);font-size:.8125rem}.approval-actions-footer{display:grid;gap:var(--space-3);padding:var(--space-4) var(--space-6);border-top:1px solid var(--border-color);background:var(--bg-secondary)}.approval-actions{display:flex;gap:var(--space-3);flex-wrap:wrap}.approval-reject-cancel{color:var(--fg-danger)}.approval-state-banner,.approval-inline-error,.approval-background-error{display:flex;align-items:flex-start;gap:var(--space-2);padding:var(--space-3);border:1px solid transparent;border-radius:var(--radius-md);font-size:.8125rem;line-height:1.45}.approval-state-banner-warning{border-color:rgba(var(--rgb-warning),.28);background:rgba(var(--rgb-warning),.1);color:var(--fg-warning)}.approval-state-banner-danger,.approval-inline-error{border-color:rgba(var(--rgb-danger),.28);background:rgba(var(--rgb-danger),.1);color:var(--fg-danger)}.approval-state-banner-info{border-color:rgba(var(--rgb-info),.25);background:var(--color-background-info);color:var(--color-text-info)}.approval-background-error{margin-bottom:var(--space-4);border-color:rgba(var(--rgb-warning),.28);background:rgba(var(--rgb-warning),.08);color:var(--fg-warning)}.approval-spinner{width:15px;height:15px;border:2px solid currentColor;border-right-color:transparent;border-radius:50%;animation:approval-spin .8s linear infinite}@keyframes approval-spin{to{transform:rotate(360deg)}}.approval-rejection-panel{display:grid;gap:var(--space-3);padding:var(--space-3);border:1px solid rgba(var(--rgb-danger),.22);border-radius:var(--radius-md);background:rgba(var(--rgb-danger),.06)}.approval-rejection-panel p{margin:0;color:var(--text-secondary);font-size:.8125rem}.approval-rejection-options{display:flex;gap:var(--space-2);flex-wrap:wrap}.approval-empty{display:grid;justify-items:center;gap:var(--space-3);padding:var(--space-8) var(--space-4);color:var(--text-secondary);text-align:center}.approval-empty p{max-width:520px;margin:0;line-height:1.6}.approval-empty-icon,.approval-transition-icon{display:inline-flex;align-items:center;justify-content:center;width:42px;height:42px;border-radius:50%;background:var(--bg-muted);color:var(--text-muted)}.approval-empty-icon svg,.approval-transition-icon svg{width:24px;height:24px}.approval-card-transition{min-height:210px}.approval-card-transition.is-fading{opacity:0;transform:translateY(-8px)}.approval-transition{display:grid;justify-items:center;align-content:center;min-height:210px;padding:var(--space-6);text-align:center}.approval-transition-icon.is-success{background:var(--color-background-success);color:var(--color-text-success)}.approval-transition h2{margin:var(--space-3) 0 var(--space-1);font-size:1.125rem}.approval-transition p{margin:0;color:var(--text-secondary)}.settings-whatsapp-confirmation{margin-top:var(--space-4);padding-top:var(--space-4);border-top:1px solid var(--border-color)}.settings-whatsapp-confirmation .settings-checkbox{align-items:flex-start}.settings-whatsapp-confirmation .settings-checkbox span{display:grid;gap:4px}.settings-whatsapp-confirmation small{color:var(--text-secondary);line-height:1.45}.inbox-approval-banner{margin:var(--space-3) var(--space-4) 0;padding:var(--space-3);border:1px solid rgba(var(--rgb-warning),.28);border-radius:var(--radius-md);background:rgba(var(--rgb-warning),.1);color:var(--fg-warning);display:flex;justify-content:space-between;align-items:center;gap:var(--space-3)}.inbox-approval-banner-copy{display:inline-flex;align-items:center;gap:var(--space-2);min-width:0;font-size:.8125rem}.inbox-approval-banner-copy svg{width:16px;height:16px;fill:none;stroke:currentColor;stroke-width:2;stroke-linecap:round;stroke-linejoin:round;flex:0 0 auto}.app-nav-link:hover{background-color:var(--tint-3);color:var(--text-primary)}.app-nav-link:focus-visible{outline:2px solid var(--whatsapp-green);outline-offset:-2px}.app-nav-link-active{background-color:rgba(var(--rgb-success),.1);color:var(--whatsapp-green);box-shadow:inset 3px 0 0 var(--whatsapp-green);font-weight:500}.app-nav-link-active .app-nav-badge{color:var(--text-primary)}.app-shell-admin .app-logo:focus-visible{outline-color:var(--admin-accent)}.app-sidebar-admin{background:radial-gradient(circle at top,rgba(var(--rgb-accent),.12),transparent 42%),var(--bg-secondary)}.app-shell-admin .app-nav-link:focus-visible{outline-color:var(--admin-accent)}.app-shell-admin .app-nav-link-active{background-color:var(--admin-accent-soft);color:var(--fg-accent);box-shadow:inset 3px 0 0 var(--admin-accent)}.sidebar-overlay{position:fixed;inset:0;background:#0009;z-index:999;-webkit-backdrop-filter:blur(2px);backdrop-filter:blur(2px);display:none}.app-main{flex:1;display:flex;flex-direction:column;overflow:hidden}.app-topbar{height:56px;min-height:56px;max-height:56px;background-color:var(--bg-secondary);border-bottom:1px solid var(--border-color);display:flex;align-items:center;justify-content:space-between;padding:0 var(--space-6);flex-shrink:0;gap:var(--space-4)}.topbar-left{display:flex;align-items:center;gap:var(--space-4);flex:1;min-width:0}.topbar-right{display:flex;align-items:center;gap:var(--space-3)}.topbar-share-link{min-height:44px;text-decoration:none}.app-account-menu{position:relative}.app-account-menu>summary{align-items:center;border:1px solid var(--border-color);border-radius:var(--radius-md);color:var(--text-secondary);cursor:pointer;display:flex;gap:var(--space-2);list-style:none;min-height:44px;padding:var(--space-1) var(--space-3)}.app-account-menu>summary::-webkit-details-marker{display:none}.app-account-menu>summary:hover,.app-account-menu>summary:focus-visible{border-color:rgba(var(--rgb-success),.45);color:var(--text-primary)}.app-account-menu>summary:focus-visible,.app-account-popover a:focus-visible,.app-account-popover button:focus-visible,.dashboard-attention-item:focus-visible{outline:2px solid var(--whatsapp-green);outline-offset:2px}.app-account-avatar{align-items:center;background:rgba(var(--rgb-success),.14);border-radius:50%;color:var(--fg-success);display:inline-flex;font-size:.75rem;font-weight:700;height:28px;justify-content:center;width:28px}.app-account-name{font-size:.8125rem;max-width:150px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.app-account-popover{background:var(--bg-secondary);border:1px solid var(--border-color);border-radius:var(--radius-lg);box-shadow:var(--shadow-lg);display:flex;flex-direction:column;min-width:190px;padding:var(--space-2);position:absolute;right:0;top:calc(100% + var(--space-2));z-index:40}.app-account-popover a,.app-account-popover button,.app-account-logout{background:transparent;border:0;border-radius:var(--radius-md);color:var(--text-secondary);cursor:pointer;font:inherit;min-height:44px;padding:var(--space-2) var(--space-3);text-align:left;text-decoration:none}.app-account-popover a:hover,.app-account-popover 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var(--space-3);background:rgba(var(--rgb-warning),.15);color:var(--fg-warning);border-radius:var(--radius-full);font-size:.75rem;font-weight:600;text-transform:uppercase;letter-spacing:.5px;white-space:nowrap}.search-container{position:relative}.search-input{background:var(--bg-tertiary);border:1px solid var(--border-color);color:var(--text-primary);padding:var(--space-2) var(--space-4);border-radius:var(--radius-md);font-size:.875rem;width:240px;transition:all var(--transition-fast)}.search-input:focus{outline:none;border-color:var(--whatsapp-green);background:var(--bg-secondary)}.search-input:disabled{opacity:.5;cursor:not-allowed}.search-input::placeholder{color:var(--text-muted)}.app-simulate-btn{background:var(--whatsapp-dark-green);color:var(--on-accent);border:none;padding:var(--space-2) var(--space-5);border-radius:var(--radius-md);font-size:.875rem;font-weight:600;cursor:pointer;transition:all 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0;color:var(--text-primary)}.page-header-subtitle{font-size:.9375rem;line-height:1.5;margin:0;color:var(--text-secondary)}.page-header-actions{display:flex;align-items:center;gap:var(--space-3);flex-shrink:0}.button{display:inline-flex;align-items:center;justify-content:center;gap:var(--space-2);font-family:var(--font-sans);font-weight:600;border:none;border-radius:var(--radius-md);cursor:pointer;transition:all var(--transition-fast);white-space:nowrap}.button:focus-visible{outline:2px solid var(--whatsapp-green);outline-offset:2px}.button:disabled{opacity:.5;cursor:not-allowed}.button-primary{background:var(--whatsapp-dark-green);color:var(--on-accent)}.button-primary:hover:not(:disabled){background:var(--whatsapp-darker-green);box-shadow:var(--shadow-sm)}.button-secondary{background:var(--bg-tertiary);color:var(--text-primary);border:1px solid var(--border-color)}.button-secondary:hover:not(:disabled){background:var(--bg-card-hover);border-color:var(--border-color-hover)}.button-ghost{background:transparent;color:var(--text-secondary)}.button-ghost:hover:not(:disabled){background:var(--tint-3);color:var(--text-primary)}.button-sm{padding:var(--space-1) var(--space-3);font-size:.8125rem}.button-md{padding:var(--space-2) var(--space-4);font-size:.875rem}.button-lg{padding:var(--space-3) var(--space-6);font-size:1rem}.button-full{width:100%}.badge{display:inline-flex;align-items:center;justify-content:center;border-radius:var(--radius-full);font-weight:600;text-transform:uppercase;letter-spacing:.5px;line-height:1}.badge-sm{padding:var(--space-1) var(--space-2);font-size:.6875rem}.badge-md{padding:var(--space-1) var(--space-3);font-size:.75rem}.badge-lg{padding:var(--space-3) 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var(--border-color);border-radius:var(--radius-lg);padding:var(--space-6);-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px);transition:all var(--transition-fast)}.card-hover:hover{background:var(--bg-card-hover);border-color:var(--border-color-hover);box-shadow:var(--shadow-sm)}.card-clickable{cursor:pointer}.card-clickable:focus-visible{outline:2px solid var(--whatsapp-green);outline-offset:2px}.inbox-container{display:flex;flex-direction:column;gap:var(--space-6);margin:calc(-1 * var(--space-6)) calc(-1 * var(--space-8)) calc(-1 * var(--space-8));width:calc(100% + (2 * var(--space-8)));max-width:none}.inbox-container>.dashboard-state{margin:var(--space-6) var(--space-8) 0;padding:var(--space-5) var(--space-6)}.inbox-list{display:flex;flex-direction:column;gap:0;padding:0}.inbox-layout{display:flex;flex-direction:row;align-items:flex-start;gap:0;height:calc(100vh - 68px);min-height:500px;overflow:hidden;width:100%;max-width:none}.inbox-list-panel{width:396px;min-width:396px;max-width:396px;height:100%;overflow-x:visible;overflow-y:auto;scrollbar-width:none;border-right:1px solid var(--border-color);display:flex;flex-direction:column;flex-shrink:0;transition:width .22s ease,min-width .22s ease;padding:0;box-sizing:border-box}.inbox-list-panel::-webkit-scrollbar{display:none}@media(min-width:1200px){.inbox-list-panel:not(.collapsed){width:396px;min-width:396px;max-width:396px}}.inbox-list-panel.collapsed{width:64px;min-width:64px;max-width:64px;padding:var(--space-2)}.inbox-list-panel.collapsed .inbox-sidebar-header{justify-content:center;padding-top:12px;padding-bottom:8px}.inbox-list-panel.collapsed .inbox-collapsed-avatars{display:flex;flex-direction:column;align-items:center;gap:10px;padding:12px 0}.inbox-detail-panel{flex:1;height:100%;overflow-y:auto;scrollbar-width:none;display:flex;flex-direction:column;min-width:0}.inbox-detail-panel::-webkit-scrollbar{display:none}.inbox-detail-panel>.dashboard-state{margin:var(--space-4)}.inbox-empty{padding:28px 20px;border-top:1px solid var(--rule-soft);color:var(--text-muted);font-size:14px;line-height:1.6}.inbox-item-wrapper{border-radius:8px;cursor:pointer;box-sizing:border-box}.inbox-item{background:var(--bg-card);border:1px solid var(--border-color);border-left:3px solid var(--border-color);border-radius:var(--radius-lg);padding:12px 16px 10px;cursor:pointer;transition:all var(--transition-fast);position:relative;overflow:visible}.inbox-row{display:flex;gap:13px;padding:15px 20px 14px;border-top:1px solid var(--rule-soft);transition:background 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.inbox-item{border-left-color:var(--fg-info)}.inbox-item:hover{background:var(--bg-card-hover);border-color:var(--whatsapp-green);box-shadow:var(--shadow-sm)}.inbox-item:focus-visible{outline:2px solid var(--whatsapp-green);outline-offset:2px}.inbox-item-active{background:var(--bg-card-hover)}.inbox-item-header{display:flex;justify-content:space-between;align-items:flex-start;margin-bottom:var(--space-2);gap:var(--space-3)}.inbox-item-title{display:flex;align-items:center;gap:var(--space-2);flex:1;min-width:0;overflow:hidden}.inbox-item-name{flex:1;font-weight:600;font-size:1rem;color:var(--text-primary);min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.inbox-channel-avatar{width:38px;height:38px;border-radius:50%;display:inline-flex;align-items:center;justify-content:center;flex-shrink:0;background:var(--paper-band);border:1px solid rgba(22,21,15,.09);color:var(--text-secondary);font-family:var(--font-serif);font-size:17px;line-height:1}.inbox-channel-avatar .ti{width:20px;height:20px}.inbox-channel-avatar--web .ti{color:var(--ink-4)}.inbox-channel-avatar--whatsapp{color:var(--fg-success)}.inbox-channel-badge{border-radius:var(--border-radius-md);display:inline-flex;align-items:center;gap:4px;flex-shrink:0;padding:2px 8px;font-size:11px;font-weight:500;line-height:1.4;white-space:nowrap}.inbox-channel-badge .ti{width:13px;height:13px}.inbox-channel-badge--web{background:var(--color-background-info);color:var(--color-text-info)}.inbox-channel-badge--whatsapp{background:var(--color-background-success);color:var(--color-text-success)}.inbox-unread-dot{width:7px;height:7px;border-radius:999px;background:var(--terracotta);flex-shrink:0}.inbox-unread-strip{display:none}.inbox-item-time{font-size:.8125rem;color:var(--text-muted);white-space:nowrap}.inbox-item-message{display:block;min-width:0;color:var(--text-secondary);font-size:.875rem;margin-bottom:var(--space-3);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.inbox-item-footer{display:flex;gap:var(--space-2);align-items:center;flex-wrap:wrap}.inbox-intent-badge{display:inline-flex;align-items:center;border-radius:var(--radius-full);padding:.25rem .625rem;font-size:.6875rem;font-weight:700;letter-spacing:.04em;background:var(--tint-2);border:1px solid var(--border-color);color:var(--text-secondary)}.inbox-intent-booking,.inbox-intent-reschedule,.inbox-intent-cancellation{background:rgba(var(--rgb-success),.08);border-color:rgba(var(--rgb-success),.28);color:var(--text-primary)}.inbox-intent-query{background:rgba(var(--rgb-info),.08);border-color:rgba(var(--rgb-info),.28);color:var(--text-primary)}.inbox-item-count{font-size:.75rem;color:var(--text-muted)}.inbox-detail-panel-inner{padding:var(--space-5);flex:1}.inbox-detail-empty{height:100%;min-height:320px;display:flex;align-items:center;justify-content:center;text-align:center;padding:40px;color:var(--text-secondary);font-family:var(--font-serif);font-size:26px;letter-spacing:-.015em;line-height:1.25;text-wrap:pretty}.inbox-detail-header{display:flex;align-items:center;gap:12px;padding:20px 36px 16px;border-bottom:1px solid var(--rule-soft);flex-shrink:0}.inbox-detail-header-copy{min-width:0}.inbox-detail-title{margin:0;font-size:15px;font-weight:500;color:var(--text-primary)}.inbox-detail-subtitle{margin:1px 0 0;font-size:12px;color:var(--text-muted)}.inbox-thread{display:flex;flex-direction:column;gap:0;padding:18px 36px 32px}.inbox-thread-item{display:flex;gap:18px;padding:0 0 18px}.inbox-thread-rail{width:62px;flex-shrink:0;text-align:right}.inbox-thread-main{flex:1;min-width:0;border-left:1px solid var(--border-color);padding:0 0 4px 22px;display:flex;flex-direction:column;gap:12px;align-items:flex-start}.inbox-thread-meta{display:flex;align-items:center;gap:var(--space-2);flex-wrap:wrap}.inbox-thread-time{font-family:var(--font-mono);font-size:11.5px;color:var(--text-muted);line-height:1.9}.inbox-thread-text{color:var(--text-primary);font-size:15.5px;line-height:1.55;text-wrap:pretty}.inbox-thread-details{display:flex;gap:var(--space-4);flex-wrap:wrap;font-size:.75rem;color:var(--text-muted)}.inbox-thread-reply{margin-top:0;padding:13px 16px;border-left:0;border-radius:5px;background:var(--paper-band);font-size:14.5px}.inbox-thread-reply-label{font-family:var(--font-mono);font-size:11px;font-weight:500;letter-spacing:.13em;text-transform:uppercase;color:var(--evergreen);margin-bottom:6px;display:block}.inbox-thread-reply p{margin:0;color:var(--text-secondary);line-height:1.6;white-space:pre-line}.inbox-sidebar-header{display:flex;align-items:center;justify-content:space-between;gap:var(--space-2);margin-bottom:var(--space-3)}.inbox-collapse-toggle{background:var(--bg-card);border:1px solid var(--border-color);border-radius:var(--radius-md);color:var(--text-muted);font-size:1.1rem;cursor:pointer;padding:.25rem .5rem;flex-shrink:0;line-height:1}.inbox-collapse-toggle:hover{color:var(--text-primary);border-color:var(--whatsapp-green)}.inbox-list-header{display:flex;flex-direction:column;gap:13px;padding:18px 20px 14px;border-bottom:0}.inbox-list-summary{margin:0;font-family:var(--font-mono);font-size:11px;font-weight:500;letter-spacing:.14em;text-transform:uppercase;color:var(--text-muted)}.inbox-filter-bar{position:relative;display:flex;gap:6px;flex-wrap:wrap;min-width:0;padding:2px var(--space-1)}.inbox-filter-chip{display:inline-flex;align-items:center;gap:6px;flex-shrink:0;background:transparent;border:1px solid var(--rule);border-radius:var(--radius-md);color:var(--text-secondary);font-family:inherit;font-size:13.5px;font-weight:400;line-height:1;min-height:30px;padding:0 11px;cursor:pointer;white-space:nowrap;transition:background var(--transition-fast),color var(--transition-fast),border-color var(--transition-fast)}.inbox-filter-chip:hover{background:#16150f09;color:var(--text-primary)}.inbox-filter-chip.active{background:var(--evergreen);border-color:var(--evergreen);color:var(--paper);font-weight:500}.inbox-filter-count{display:inline-flex;align-items:center;justify-content:center;min-width:17px;padding:1px 5px;border-radius:3px;background:#16150f0f;color:var(--text-secondary);font-family:var(--font-mono);font-size:11px;font-weight:500;line-height:1.3}.inbox-filter-count--alert{background:rgba(var(--rgb-warning),.12);color:var(--terracotta-deep)}.inbox-filter-chip.active .inbox-filter-count{background:#fbf9f52e;color:var(--paper)}.inbox-group-label{font-size:.6875rem;font-weight:700;letter-spacing:.06em;text-transform:uppercase;color:var(--text-muted);padding:var(--space-2) 0 var(--space-1);margin-top:var(--space-2)}.inbox-group-label:first-child{margin-top:0}.inbox-avatar-circle{width:36px;height:36px;border-radius:50%;background:rgba(var(--rgb-info),.15);color:var(--fg-info);font-size:14px;font-weight:500;display:flex;align-items:center;justify-content:center;flex-shrink:0}.inbox-avatar-mini{width:2.5rem;height:2.5rem;border-radius:50%;background:var(--tint-3);border:1px solid var(--border-color);color:var(--text-secondary);font-size:.75rem;font-weight:700;display:flex;align-items:center;justify-content:center;cursor:pointer;position:relative;transition:all var(--transition-fast);margin:0 auto var(--space-2)}.inbox-avatar-mini .ti{width:20px;height:20px}.inbox-avatar-mini.inbox-channel-avatar--web{background:var(--color-background-info);color:var(--color-text-info)}.inbox-avatar-mini.inbox-channel-avatar--whatsapp{background:var(--color-background-success);color:var(--color-text-success)}.inbox-avatar-mini:hover{border-color:var(--whatsapp-green);color:var(--text-primary)}.inbox-avatar-mini-active{border:2px solid var(--fg-info);color:var(--fg-info);background:rgba(var(--rgb-info),.12)}.inbox-unread-strip-mini{position:absolute;top:-2px;right:-2px;width:8px;height:8px;border-radius:50%;background:var(--fg-info);border:2px solid var(--bg-page)}.inbox-detail-header-identity{display:flex;align-items:center;gap:var(--space-3);flex:1;min-width:0}.inbox-outcome-pill{display:inline-flex;align-items:center;background:rgba(var(--rgb-success),.12);border:1px solid rgba(var(--rgb-success),.3);border-radius:var(--radius-full);padding:.2rem .625rem;font-size:.75rem;color:var(--fg-success);font-weight:500;width:fit-content}.escalations-page{display:flex;flex-direction:column;gap:var(--space-6)}.escalations-metrics-grid{grid-template-columns:repeat(3,minmax(0,1fr))}.escalations-attention-summary{max-width:320px}.escalations-layout{display:grid;grid-template-columns:minmax(0,420px) minmax(0,1fr);gap:var(--space-6);align-items:start}.escalations-list-panel,.escalations-detail-panel{min-width:0}.escalations-detail-panel{background:var(--bg-card);border:1px solid 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var(--border-color);border-radius:var(--radius-md);overflow:hidden}.sim-trace-json{margin:0;padding:var(--space-4);background:var(--bg-secondary);font-family:var(--font-mono);font-size:.75rem;color:var(--text-secondary);overflow-x:auto;white-space:pre;line-height:1.6}.sim-input-area{display:flex;gap:var(--space-3);padding:var(--space-4) var(--space-6);border-top:1px solid var(--border-color);flex-shrink:0;align-items:flex-end}.sim-input{flex:1;padding:var(--space-3) var(--space-4);background:var(--bg-tertiary);border:1px solid var(--border-color);border-radius:var(--radius-md);color:var(--text-primary);font-size:.9375rem;font-family:var(--font-sans);resize:none;line-height:1.5;transition:border-color var(--transition-fast);min-height:60px}.sim-input:focus{outline:none;border-color:var(--whatsapp-dark-green)}.sim-input:disabled{opacity:.5;cursor:not-allowed}.sim-input::placeholder{color:var(--text-muted)}.sim-send-btn{padding:var(--space-3) var(--space-6);background:var(--whatsapp-dark-green);border:none;border-radius:var(--radius-md);color:#fff;font-size:.9375rem;font-weight:500;cursor:pointer;transition:all var(--transition-fast);white-space:nowrap;align-self:flex-end;min-height:44px}.sim-send-btn:hover:not(:disabled){background:var(--whatsapp-darker-green)}.sim-send-btn:disabled{opacity:.4;cursor:not-allowed}.settings-page{max-width:960px;margin-left:auto;margin-right:auto}.settings-banner{background:var(--bg-secondary);border:1px solid var(--border-color);border-radius:var(--radius-md);color:var(--text-secondary);font-size:.875rem;line-height:1.5;padding:var(--space-4);margin-bottom:var(--space-6)}.settings-banner-soft{background:rgba(var(--rgb-success),.08);border-color:rgba(var(--rgb-success),.22);color:var(--text-primary);margin-top:var(--space-4);margin-bottom:0}.settings-banner-warning{background:rgba(var(--rgb-warning),.08);border-color:rgba(var(--rgb-warning),.22);color:var(--text-primary);margin-top:var(--space-4);margin-bottom:0}.settings-banner-error{background:rgba(var(--rgb-danger),.08);border-color:rgba(var(--rgb-danger),.2);color:var(--fg-danger)}.settings-section{background:var(--bg-secondary);border:1px solid var(--border-color);border-radius:var(--radius-lg);padding:1.75rem;margin-bottom:1.125rem;box-shadow:0 18px 40px #00000024;scroll-margin-top:var(--space-8)}.settings-section-title{font-size:1.0625rem;font-weight:700;letter-spacing:-.01em;color:var(--text-primary);margin:0 0 var(--space-2)}.settings-section-desc{font-size:.8125rem;color:var(--text-muted);margin:0 0 var(--space-6);line-height:1.5}.settings-group{margin-bottom:1.5rem}.settings-group-header{margin-bottom:var(--space-4)}.settings-group-title{color:var(--text-primary);font-size:1.125rem;font-weight:750;letter-spacing:0;margin:0 0 var(--space-2)}.settings-group-subtitle{color:var(--text-muted);font-size:.875rem;line-height:1.5;margin:0;max-width:760px}.settings-hero-link-card{display:flex;align-items:center;justify-content:space-between;gap:var(--space-6);padding:1.5rem;margin-bottom:var(--space-5);border:1px solid rgba(var(--rgb-success),.28);border-radius:var(--radius-lg);background:linear-gradient(135deg,rgba(var(--rgb-success),.1),rgba(var(--rgb-success),0) 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var(--space-4);color:var(--text-muted);font-size:.8125rem;line-height:1.5}.settings-channel-card-compact{gap:var(--space-2)}.settings-channel-status-dot{width:.55rem;height:.55rem;border-radius:var(--radius-full);background:var(--text-muted);flex-shrink:0}.settings-channel-status-dot-ok{background:var(--fg-success);box-shadow:0 0 0 4px rgba(var(--rgb-success),.12)}.settings-channel-status-dot-warning{background:var(--fg-warning);box-shadow:0 0 0 4px rgba(var(--rgb-warning),.12)}.settings-channel-status-dot-neutral{background:var(--text-muted)}.settings-advanced-subsection{padding-top:var(--space-6);margin-top:var(--space-6);border-top:1px solid var(--border-color)}.settings-advanced-subsection:first-child{padding-top:0;margin-top:0;border-top:none}.settings-advanced-subsection-title{margin:0 0 var(--space-2);color:var(--text-primary);font-size:1rem;font-weight:700}.settings-confidence-choices{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:var(--space-3)}.settings-confidence-choice{display:flex;flex-direction:column;align-items:flex-start;gap:var(--space-2);padding:var(--space-4);text-align:left;background:var(--bg-primary);border:1px solid var(--border-color);border-radius:var(--radius-md);cursor:pointer;transition:border-color var(--transition-fast),background-color var(--transition-fast)}.settings-confidence-choice:hover{border-color:var(--border-color-hover)}.settings-confidence-choice-selected{border-color:var(--whatsapp-green);background:rgba(var(--rgb-success),.08)}.settings-confidence-choice-label{color:var(--text-primary);font-size:.9375rem;font-weight:700}.settings-confidence-choice-desc{color:var(--text-muted);font-size:.8125rem;line-height:1.4}.settings-service-card-collapsed{gap:0}.settings-service-row-toggle{flex:1;min-width:0;display:flex;align-items:baseline;gap:var(--space-3);background:transparent;border:none;color:inherit;cursor:pointer;font-family:inherit;padding:0;text-align:left}.settings-service-row-chevron{color:var(--text-muted);font-size:.75rem;flex-shrink:0}.settings-service-row-meta{color:var(--text-muted);font-size:.8125rem;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.settings-service-panel{display:flex;flex-direction:column;gap:var(--space-4);margin-top:var(--space-4);padding-top:var(--space-4);border-top:1px 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rgba(var(--rgb-warning),.12)}.settings-readiness-label{color:var(--text-primary);font-size:.875rem;font-weight:650;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.settings-readiness-status{color:var(--text-secondary);font-size:.75rem;font-weight:650;line-height:1.3;text-align:right;white-space:nowrap}.settings-form-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:var(--space-4)}.settings-field{display:flex;flex-direction:column;gap:.6875rem}.settings-label-row{display:flex;align-items:center;flex-wrap:wrap;gap:.35rem}.settings-field-full{grid-column:1 / -1}.settings-label{font-size:.8125rem;font-weight:600;line-height:1.35;color:var(--text-secondary)}.settings-input{width:100%;background:var(--bg-primary);border:1px solid var(--border-color);border-radius:var(--radius-md);color:var(--text-primary);font-size:.875rem;min-height:46px;padding:.8125rem .9375rem;outline:none;transition:border-color var(--transition-fast),background 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rgba(var(--rgb-warning),.08)}.settings-select{appearance:none}.settings-input-mono{font-family:var(--font-mono)}.settings-help{margin:0;font-size:.75rem;color:var(--text-muted)}.settings-required-indicator{color:var(--fg-warning);font-size:.875rem;font-weight:700;line-height:1}.settings-calendar-field{gap:var(--space-3)}.settings-calendar-status{display:flex;flex-direction:column;gap:var(--space-1)}.settings-calendar-status-title{font-size:.9375rem;line-height:1.35}.settings-calendar-feedback{display:inline-flex;align-items:center;gap:var(--space-2);margin:0;font-size:.8125rem;line-height:1.4}.settings-calendar-feedback-success{color:var(--fg-success)}.settings-calendar-feedback-error{color:var(--fg-warning)}.settings-calendar-feedback-icon{font-weight:700}.settings-calendar-steps{display:grid;gap:var(--space-3);margin:var(--space-4) 0 0;padding:0;list-style:none}.settings-calendar-step-card{display:flex;flex-direction:column;gap:var(--space-4);padding:1rem 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rgba(var(--rgb-success),.16)}.settings-control-stack{display:flex;flex-direction:column;gap:1.5rem}.settings-control-block{display:flex;flex-direction:column;gap:var(--space-3)}.settings-slider-row{display:flex;align-items:center;gap:var(--space-4)}.settings-slider-stack{display:flex;flex-direction:column;gap:var(--space-2)}.settings-slider{flex:1;accent-color:var(--whatsapp-green)}.settings-slider-value{min-width:48px;font-family:var(--font-mono);font-size:.875rem;color:var(--text-primary);text-align:right}.settings-checkbox-list{display:flex;flex-direction:column;gap:var(--space-3)}.settings-checkbox{display:flex;align-items:flex-start;gap:var(--space-3);font-size:.875rem;color:var(--text-secondary);line-height:1.4;cursor:pointer}.settings-checkbox 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var(--border-color);border-radius:var(--radius-md);color:var(--text-secondary);cursor:pointer;font-size:.8125rem;font-weight:600;padding:var(--space-2) var(--space-3);transition:all var(--transition-fast)}.settings-inline-btn:disabled,.settings-widget-advanced-toggle:disabled{opacity:.5;cursor:not-allowed}.settings-inline-btn:hover{border-color:var(--border-color-hover);color:var(--text-primary)}.settings-inline-btn-warning{border-color:rgba(var(--rgb-warning),.38);color:var(--fg-warning)}.settings-inline-btn-warning:hover{border-color:rgba(var(--rgb-warning),.6);color:var(--fg-warning)}.settings-empty-note{background:var(--bg-primary);border:1px dashed var(--border-color);border-radius:var(--radius-md);color:var(--text-muted);font-size:.875rem;padding:var(--space-4)}.settings-service-card{background:var(--bg-primary);border:1px solid var(--border-color);border-radius:var(--radius-md);padding:var(--space-4);display:flex;flex-direction:column;gap:var(--space-4)}.settings-service-card-error{border-color:rgba(var(--rgb-warning),.45);background:rgba(var(--rgb-warning),.06)}.settings-service-row{display:flex;align-items:center;justify-content:space-between;gap:var(--space-3)}.settings-faq-row{display:flex;align-items:center;gap:var(--space-3);margin-bottom:var(--space-3)}.settings-faq-row .settings-input{flex:1}.settings-service-title{color:var(--text-primary);font-size:.875rem;font-weight:600}.settings-service-validation-summary,.settings-field-error{color:var(--fg-warning);font-size:.8125rem;line-height:1.4}.settings-service-validation-summary{background:rgba(var(--rgb-warning),.08);border:1px solid rgba(var(--rgb-warning),.18);border-radius:var(--radius-md);padding:var(--space-3)}.settings-field-error{margin:var(--space-2) 0 0}.settings-link-danger{background:transparent;border:none;color:var(--fg-danger);cursor:pointer;font-size:.8125rem;padding:0}.settings-link-danger:hover{color:var(--fg-danger)}.settings-danger-zone{display:flex;flex-direction:column;align-items:flex-start;gap:var(--space-3)}.settings-danger-panel{width:100%;display:flex;flex-direction:column;align-items:flex-start;gap:var(--space-3);background:rgba(var(--rgb-warning),.08);border:1px solid rgba(var(--rgb-warning),.18);border-radius:var(--radius-md);padding:var(--space-4)}.settings-account-section{margin-top:2.5rem;margin-bottom:1.5rem}.settings-account-danger-card{border:1px solid rgba(var(--rgb-danger),.32);border-radius:var(--radius-lg);background:rgba(var(--rgb-danger),.055);padding:1.5rem}.settings-account-danger-card h3,.settings-account-modal h2{color:var(--fg-danger);margin:0 0 var(--space-3)}.settings-account-danger-card p,.settings-account-modal p{color:var(--text-secondary);line-height:1.55;margin:0 0 var(--space-2)}.settings-account-delete-button{background:var(--fg-danger);border:1px solid var(--fg-danger);border-radius:var(--radius-md);color:#fff;cursor:pointer;font:inherit;font-weight:700;margin-top:var(--space-4);padding:.7rem 1rem}.settings-account-delete-button:disabled{cursor:not-allowed;opacity:.55}.settings-account-blocker,.settings-account-error{margin-top:var(--space-4)!important}.settings-account-blocker{border-left:3px solid var(--fg-danger);padding-left:var(--space-4)}.settings-account-blocker a,.settings-account-error{color:var(--fg-danger)}.settings-account-modal-backdrop{align-items:center;background:#000000a8;display:flex;inset:0;justify-content:center;padding:1rem;position:fixed;z-index:1000}.settings-account-modal{background:var(--bg-secondary);border:1px solid var(--border-color);border-radius:var(--radius-lg);box-shadow:0 24px 70px #00000059;max-width:520px;padding:1.5rem;width:100%}.settings-account-modal form{display:grid;gap:var(--space-3);margin-top:var(--space-5)}.settings-account-modal label{color:var(--text-primary);font-size:.875rem;font-weight:650}.settings-account-modal-actions{display:flex;gap:var(--space-3);justify-content:flex-end;margin-top:var(--space-3)}.account-deleted-page{align-items:center;background:var(--bg-primary);display:flex;justify-content:center;min-height:100vh;padding:1.5rem}.account-deleted-card{background:var(--bg-secondary);border:1px solid var(--border-color);border-radius:var(--radius-lg);max-width:560px;padding:2rem;text-align:center}.account-deleted-card h1{color:var(--text-primary)}.account-deleted-card p{color:var(--text-secondary);line-height:1.6}.account-deleted-card a{color:var(--accent-primary)}.settings-domain-list{display:flex;flex-direction:column;gap:var(--space-3);margin:var(--space-3) 0}.settings-domain-item{display:flex;align-items:center;justify-content:space-between;gap:var(--space-3);padding:var(--space-3) var(--space-4);border:1px solid var(--border-color);border-radius:var(--radius-md);background:var(--panel-2)}.settings-domain-chip{color:var(--text-primary);font-family:var(--font-mono);font-size:.875rem;word-break:break-all}@media(max-width:720px){.settings-widget-step{grid-template-columns:1fr}}.settings-channels-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:var(--space-4)}.settings-channel-card{display:flex;flex-direction:column;gap:var(--space-3);padding:1.125rem;background:var(--bg-primary);border:1px solid var(--border-color);border-radius:var(--radius-md)}.settings-channel-card-warning{border-color:rgba(var(--rgb-warning),.28);background:rgba(var(--rgb-warning),.05)}.settings-channel-card-whatsapp{gap:var(--space-4)}.settings-channel-icon{width:36px;height:36px;display:flex;align-items:center;justify-content:center;border-radius:var(--radius-md)}.settings-channel-icon svg{width:36px;height:36px}.settings-channel-icon-web{color:var(--fg-success)}.settings-channel-icon-instagram{color:#c13584}.settings-channel-body{display:flex;flex-direction:column;gap:var(--space-2)}.settings-channel-header{display:flex;align-items:center;gap:var(--space-2);flex-wrap:wrap}.settings-channel-name{font-size:.9375rem;font-weight:600;color:var(--text-primary);line-height:1.2}.settings-channel-desc{font-size:.8125rem;color:var(--text-muted);margin:0;line-height:1.5}.settings-channel-badge-active{background:rgba(var(--rgb-success),.15);color:var(--fg-success)}.settings-channel-badge-soon{background:rgba(var(--rgb-neutral),.15);color:var(--text-muted)}.settings-channel-badge-neutral{background:rgba(var(--rgb-neutral),.14);color:var(--text-secondary)}.settings-channel-badge-warning{background:rgba(var(--rgb-warning),.13);color:var(--fg-warning)}.settings-channel-actions{display:flex;flex-wrap:wrap;gap:var(--space-2);margin-top:var(--space-1)}.settings-channel-card-muted .settings-channel-icon,.settings-channel-desc-muted{opacity:.6}.whatsapp-card{position:relative;display:flex;flex-direction:column;gap:var(--space-4)}.whatsapp-card-embedded{gap:var(--space-3);margin-top:var(--space-2)}.whatsapp-card-header{display:flex;flex-direction:column;gap:var(--space-2)}.whatsapp-card-title-row{display:flex;align-items:center;gap:var(--space-3)}.whatsapp-card-title{font-size:1rem;font-weight:600;color:var(--text-primary)}.whatsapp-status-badge{display:inline-block;padding:.2rem .6rem;border-radius:999px;font-size:.75rem;font-weight:600;letter-spacing:.01em}.whatsapp-status-badge-ready{background:rgba(var(--rgb-success),.12);color:var(--fg-success)}.whatsapp-status-badge-unverified{background:rgba(var(--rgb-warning),.12);color:var(--fg-warning)}.whatsapp-status-badge-needs-attention{background:#f973161f;color:var(--fg-warning)}.whatsapp-status-badge-disconnected{background:var(--bg-muted);color:var(--text-secondary)}.whatsapp-details-list{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:var(--space-2);background:var(--bg-muted, #f8fafc);border:1px solid var(--border-color);border-radius:var(--radius-md, .5rem);padding:var(--space-3) var(--space-4)}.whatsapp-connection-summary{display:flex;flex-direction:column;gap:var(--space-3)}.whatsapp-technical-details{color:var(--text-secondary);font-size:.8125rem}.whatsapp-technical-details summary{cursor:pointer;font-weight:650}.whatsapp-technical-details .settings-help{margin:var(--space-2) 0}.whatsapp-detail-row{display:flex;align-items:baseline;gap:var(--space-3)}.whatsapp-detail-label{font-size:.75rem;font-weight:600;color:var(--text-secondary);min-width:9rem;flex-shrink:0}.whatsapp-detail-value{font-size:.8125rem;color:var(--text-primary);font-family:var(--font-mono, monospace);word-break:break-all}.whatsapp-detail-value-friendly{font-family:inherit;word-break:normal}.whatsapp-status-hint{font-size:.875rem;color:var(--text-secondary);margin:0}.whatsapp-status-hint-warn{color:var(--fg-warning)}.whatsapp-health-result{border:1px solid var(--border-color);border-radius:var(--radius-md, .5rem);padding:var(--space-3) var(--space-4);background:var(--bg-muted, #f8fafc)}.whatsapp-health-title{font-size:.8125rem;font-weight:600;color:var(--text-primary);margin:0 0 var(--space-2)}.whatsapp-checks-list{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:var(--space-1)}.whatsapp-check-item{display:flex;align-items:center;gap:var(--space-2);font-size:.8125rem}.whatsapp-check-icon{font-size:.875rem;line-height:1}.whatsapp-check-pass{color:var(--fg-success)}.whatsapp-check-fail{color:var(--fg-danger)}.whatsapp-checks-list-rich{gap:var(--space-3)}.whatsapp-rich-check-item{display:flex;flex-direction:column;gap:var(--space-1);padding:var(--space-3);border:1px solid var(--border-color);border-radius:var(--radius-sm, .25rem);background:var(--bg-surface, #fff)}.whatsapp-rich-check-header{display:flex;align-items:center;gap:var(--space-2);font-size:.875rem;font-weight:600}.whatsapp-rich-check-pass .whatsapp-rich-check-header{color:var(--fg-success)}.whatsapp-rich-check-fail .whatsapp-rich-check-header{color:var(--fg-danger)}.whatsapp-rich-check-warning .whatsapp-rich-check-header,.whatsapp-rich-check-pending .whatsapp-rich-check-header{color:var(--fg-warning)}.whatsapp-rich-check-message,.whatsapp-rich-check-remediation{margin:0;font-size:.8125rem;color:var(--text-secondary)}.whatsapp-rich-check-remediation{color:var(--fg-warning)}.whatsapp-check-details{font-size:.8125rem;color:var(--text-secondary)}.whatsapp-check-details summary{cursor:pointer;font-weight:600}.whatsapp-check-details-list{display:grid;grid-template-columns:minmax(8rem,12rem) 1fr;gap:var(--space-1) var(--space-3);margin:var(--space-2) 0 0}.whatsapp-check-details-list dt{font-weight:600;color:var(--text-secondary)}.whatsapp-check-details-list dd{margin:0;color:var(--text-primary);word-break:break-word}.whatsapp-check-details-json{overflow:auto;margin:var(--space-2) 0 0;padding:var(--space-2);background:var(--bg-muted, #f8fafc);border-radius:var(--radius-sm, .25rem)}.whatsapp-health-errors{margin-top:var(--space-3);border-top:1px solid var(--border-color);padding-top:var(--space-3)}.whatsapp-health-errors-title{font-size:.75rem;font-weight:600;color:var(--fg-danger);margin:0 0 var(--space-1)}.whatsapp-health-error-item{font-size:.8125rem;color:var(--fg-danger)}.whatsapp-message{font-size:.875rem;margin:0;padding:var(--space-2) var(--space-3);border-radius:var(--radius-sm, .25rem)}.whatsapp-message-success{background:rgba(var(--rgb-success),.1);color:var(--fg-success)}.whatsapp-message-error{background:rgba(var(--rgb-danger),.1);color:var(--fg-danger)}.whatsapp-advanced{display:flex;flex-direction:column;gap:var(--space-3)}.whatsapp-advanced-toggle{display:flex;align-items:center;gap:var(--space-2);background:none;border:none;outline:none;padding:0;cursor:pointer;font-size:.875rem;font-weight:600;color:var(--text-secondary);transition:color .15s}.whatsapp-advanced-toggle:hover{color:var(--text-primary)}.whatsapp-advanced-toggle:focus-visible{outline:2px solid var(--whatsapp-green);outline-offset:3px;border-radius:2px}.whatsapp-advanced-chevron{font-size:.625rem;color:var(--text-tertiary)}.whatsapp-advanced-body{display:flex;flex-direction:column;gap:var(--space-4);border:1px solid var(--border-color);border-radius:var(--radius-md, .5rem);padding:var(--space-4);background:var(--bg-muted, #f8fafc)}.whatsapp-advanced-warning{font-size:.8125rem;color:var(--text-secondary);margin:0}.whatsapp-field{display:flex;flex-direction:column;gap:var(--space-1)}.whatsapp-token-saved-badge{margin-left:var(--space-2);font-size:.7rem;font-weight:600;background:rgba(var(--rgb-success),.12);color:var(--fg-success);padding:.1rem .4rem;border-radius:999px;vertical-align:middle}.whatsapp-actions{display:flex;align-items:center;gap:var(--space-3);flex-wrap:wrap}.whatsapp-confirm-overlay{position:absolute;inset:0;background:#000000b8;display:flex;align-items:center;justify-content:center;border-radius:var(--radius-md);z-index:10}.whatsapp-confirm-box{background:var(--bg-surface);border:1px solid var(--border-color);border-radius:var(--radius-md);padding:var(--space-5) var(--space-6);max-width:26rem;width:100%;display:flex;flex-direction:column;gap:var(--space-3);box-shadow:var(--shadow-lg)}.whatsapp-confirm-title{font-size:1rem;font-weight:600;color:var(--text-primary);margin:0}.whatsapp-confirm-msg{font-size:.875rem;color:var(--text-secondary);margin:0}.whatsapp-confirm-actions{display:flex;gap:var(--space-3);flex-wrap:wrap}.settings-actions{display:flex;align-items:center;justify-content:flex-end;flex-wrap:wrap;gap:var(--space-3);margin-top:1.75rem;padding-top:1.125rem;border-top:1px solid var(--border-color)}.settings-save-btn{min-width:180px;min-height:48px;padding:.875rem 1.5rem;background:var(--whatsapp-green);color:var(--on-accent);border:none;border-radius:var(--radius-md);font-size:.9375rem;font-weight:700;cursor:pointer;box-shadow:0 10px 24px rgba(var(--rgb-success),.18);transition:background var(--transition-fast),color var(--transition-fast),transform var(--transition-fast),box-shadow var(--transition-fast)}.settings-save-btn:hover:not(:disabled){background:var(--whatsapp-dark-green);color:#fff;transform:translateY(-1px);box-shadow:0 14px 28px rgba(var(--rgb-success),.22)}.settings-save-btn:disabled{opacity:.35;cursor:not-allowed}.settings-discard-btn{padding:var(--space-2) var(--space-4);background:transparent;border:1px solid var(--border-color);border-radius:var(--radius-md);color:var(--text-muted);font-size:.8125rem;cursor:pointer;transition:all var(--transition-fast)}.settings-discard-btn:hover{border-color:var(--border-color-hover);color:var(--text-secondary)}.settings-saved-msg{font-size:.8125rem;color:var(--whatsapp-green)}.dashboard-page{display:flex;flex-direction:column;gap:var(--space-6)}.dashboard-status-card{align-items:center;border-left:4px solid;display:flex;gap:var(--space-5);justify-content:space-between;padding:var(--space-5)}.dashboard-status-card-ready{background:linear-gradient(110deg,rgba(var(--rgb-success),.09),transparent 48%),var(--bg-card);border-left-color:var(--whatsapp-green)}.dashboard-status-card-warning{background:linear-gradient(110deg,rgba(var(--rgb-warning),.09),transparent 48%),var(--bg-card);border-left-color:var(--fg-warning)}.dashboard-status-main{align-items:center;display:flex;gap:var(--space-4);min-width:0}.dashboard-status-indicator{align-items:center;background:rgba(var(--rgb-success),.14);border-radius:50%;color:var(--fg-success);display:inline-flex;flex:0 0 42px;font-size:1.1rem;font-weight:800;height:42px;justify-content:center}.dashboard-status-card-warning .dashboard-status-indicator{background:rgba(var(--rgb-warning),.14);color:var(--fg-warning)}.dashboard-status-title,.dashboard-section-heading h2{color:var(--text-primary);font-size:1rem;margin:0}.dashboard-status-description,.dashboard-section-heading p,.dashboard-panel-subtitle,.dashboard-share-card p{color:var(--text-secondary);font-size:.8125rem;line-height:1.55;margin:var(--space-1) 0 0}.dashboard-status-checks{align-items:flex-end;color:var(--text-secondary);display:flex;flex-direction:column;font-size:.8125rem;gap:var(--space-2);white-space:nowrap}.dashboard-section-heading{align-items:flex-end;display:flex;justify-content:space-between;margin-bottom:var(--space-3)}.dashboard-attention-grid{display:grid;gap:var(--space-3);grid-template-columns:repeat(auto-fit,minmax(220px,1fr))}.dashboard-attention-item{background:rgba(var(--rgb-warning),.07);border:1px solid rgba(var(--rgb-warning),.22);border-radius:var(--radius-lg);color:var(--text-primary);display:flex;flex-direction:column;font-size:.875rem;gap:var(--space-2);min-height:88px;padding:var(--space-4);text-decoration:none}.dashboard-attention-item:hover{border-color:rgba(var(--rgb-warning),.45)}.dashboard-attention-item span{color:var(--fg-warning);font-size:.8125rem;font-weight:600}.dashboard-attention-clear-card{color:var(--fg-success);font-size:.875rem;padding:var(--space-4)}.dashboard-panel-subtitle{margin-top:var(--space-1)}.dashboard-share-card{background:radial-gradient(circle at top right,rgba(var(--rgb-success),.14),transparent 45%),var(--bg-card)}.dashboard-share-card .button{margin-top:var(--space-4);text-decoration:none}.dashboard-share-mark{color:var(--whatsapp-green);font-size:1.5rem;margin-bottom:var(--space-4)}.dashboard-readiness-list{display:flex;flex-direction:column;gap:var(--space-3);list-style:none;margin:0;padding:0}.dashboard-readiness-list li{align-items:center;color:var(--text-secondary);display:grid;font-size:.8125rem;gap:var(--space-2);grid-template-columns:18px minmax(0,1fr) auto}.dashboard-readiness-list .is-ready>span:first-child,.dashboard-readiness-state{color:var(--fg-success)}.dashboard-readiness-list .needs-setup>span:first-child,.dashboard-readiness-list a{color:var(--fg-warning)}.dashboard-activity-icon-reschedule{background:rgba(var(--rgb-info),.14);color:var(--fg-info)}.dashboard-activity-icon-cancel{background:rgba(var(--rgb-danger),.14);color:var(--fg-danger)}.share-page{display:flex;flex-direction:column;gap:var(--space-6)}.share-grid{display:grid;gap:var(--space-4);grid-template-columns:repeat(2,minmax(0,1fr))}.share-card{display:flex;flex-direction:column;gap:var(--space-5);min-width:0;padding:var(--space-6)}.share-card-link,.share-card-widget{grid-column:1 / -1}.share-card-header{align-items:flex-start;display:flex;gap:var(--space-3)}.share-step{align-items:center;background:rgba(var(--rgb-success),.12);border:1px solid rgba(var(--rgb-success),.22);border-radius:50%;color:var(--fg-success);display:inline-flex;flex:0 0 32px;font-size:.8125rem;font-weight:700;height:32px;justify-content:center}.share-card-title{color:var(--text-primary);font-size:1rem;margin:0}.share-card-description,.share-missing p{color:var(--text-secondary);font-size:.875rem;line-height:1.6;margin:var(--space-1) 0 0}.share-url-input{width:100%}.share-actions{display:flex;flex-wrap:wrap;gap:var(--space-3)}.share-actions .button,.share-missing .button{min-height:44px;text-decoration:none}.share-card .settings-public-slug-qr{align-items:flex-start}.share-widget-code{max-height:180px;overflow:auto;white-space:pre-wrap;word-break:break-all}.share-missing{align-items:flex-start;display:flex;flex-direction:column;gap:var(--space-4)}.sr-only{clip:rect(0,0,0,0);clip-path:inset(50%);height:1px;overflow:hidden;position:absolute;white-space:nowrap;width:1px}@media(max-width:768px){.dashboard-status-card{align-items:flex-start;flex-direction:column}.dashboard-status-checks{align-items:flex-start}.share-grid{grid-template-columns:1fr}.share-card-link,.share-card-widget{grid-column:auto}.app-account-name{display:none}}@media(max-width:480px){.topbar-share-link{display:none}.share-card{padding:var(--space-5)}.share-actions{align-items:stretch;flex-direction:column}.share-actions .button,.share-missing .button{justify-content:center;width:100%}}.dashboard-state{background:var(--bg-secondary);border:1px solid var(--border-color);border-radius:var(--radius-lg);color:var(--text-secondary);font-size:.875rem;padding:var(--space-4)}.dashboard-state-error{border-color:rgba(var(--rgb-danger),.22);color:var(--fg-danger)}.loading-skeleton-block{display:block;min-height:10px;border-radius:var(--radius-full);background:linear-gradient(90deg,#16150f0e 25%,#16150f18,#16150f0e 65%);background-size:240% 100%;animation:criteron-skeleton-pulse 1.6s ease-in-out infinite}@keyframes criteron-skeleton-pulse{0%{background-position:100% 0}to{background-position:-100% 0}}@media(prefers-reduced-motion:reduce){.loading-skeleton-block{animation:none;background:#16150f12}}.inbox-skeleton-list-header{display:grid;gap:12px}.inbox-skeleton-summary{width:42%;height:12px}.inbox-skeleton-filters{display:flex;flex-wrap:wrap;gap:7px}.inbox-skeleton-filter{width:62px;height:28px;border-radius:var(--radius-full)}.inbox-skeleton-filter:nth-child(2){width:92px}.inbox-skeleton-filter:nth-child(3){width:76px}.inbox-skeleton-row{display:flex;gap:13px;min-height:113px;padding:15px 20px 14px;border-top:1px solid var(--rule-soft);box-sizing:border-box}.inbox-skeleton-avatar{flex:0 0 42px;width:42px;height:42px;border-radius:50%}.inbox-skeleton-row-body{flex:1;min-width:0;display:grid;align-content:start;gap:10px}.inbox-skeleton-line{display:flex;align-items:center;justify-content:space-between;gap:14px}.inbox-skeleton-name{width:45%;height:13px}.inbox-skeleton-time{width:48px;height:10px}.inbox-skeleton-preview{width:82%;height:11px}.inbox-skeleton-status{width:96px;height:22px;border-radius:3px}.inbox-pagination-skeleton{border-bottom:1px solid var(--rule-soft)}.inbox-pagination-skeleton .inbox-skeleton-row{min-height:96px}.inbox-load-more{display:flex;justify-content:center;padding:16px 20px 20px;border-top:1px solid var(--rule-soft)}.inbox-detail-skeleton{min-height:100%}.inbox-detail-skeleton-header{display:grid;gap:10px;padding:26px 36px 20px;border-bottom:1px solid var(--rule-soft)}.inbox-detail-skeleton-title{width:min(280px,62%);height:28px}.inbox-detail-skeleton-meta{width:min(360px,78%);height:11px}.inbox-detail-skeleton-summary{display:flex;align-items:center;justify-content:space-between;gap:28px;margin:20px 36px 0;padding:20px 24px;border:1px solid var(--border-color);border-radius:var(--radius-lg)}.inbox-detail-skeleton-summary>div{flex:1;display:grid;gap:12px}.inbox-detail-skeleton-status{width:100px;height:22px;border-radius:3px}.inbox-detail-skeleton-outcome{width:min(420px,78%);height:21px}.inbox-detail-skeleton-action{width:112px;height:40px;border-radius:var(--radius-md)}.inbox-detail-skeleton-thread{display:grid;gap:0;margin:26px 36px}.inbox-detail-skeleton-message{display:grid;grid-template-columns:42px minmax(0,1fr);gap:18px;padding:0 0 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var(--rule);border-radius:6px;padding:30px 30px 26px}.subscription-required-plan-head{display:flex;align-items:center;justify-content:space-between;gap:12px;padding-bottom:20px;border-bottom:1px solid var(--rule-soft)}.subscription-required-plan-label{font-size:11.5px;font-weight:600;letter-spacing:.14em;text-transform:uppercase;color:var(--ink-3)}.subscription-required-plan-status{display:inline-flex;align-items:center;gap:6px;font-size:12px;font-weight:500;color:var(--terracotta)}.subscription-required-plan-status:before{content:"";display:block;width:6px;height:6px;border-radius:50%;background:var(--terracotta)}.subscription-required-plan-price{display:flex;align-items:baseline;gap:8px;margin:0;padding:26px 0 22px;border-bottom:1px solid var(--rule-soft)}.subscription-required-plan-amount{font-family:var(--serif);font-size:62px;line-height:.9;letter-spacing:-.02em;color:var(--ink)}.subscription-required-plan-period{font-size:16px;color:var(--ink-2)}.subscription-required-plan-features{list-style:none;margin:0;padding:22px 0 20px;display:flex;flex-direction:column;gap:14px}.subscription-required-plan-features li{display:flex;align-items:flex-start;gap:12px;font-size:15px;line-height:1.45;color:var(--ink)}.subscription-required-plan-features svg{flex-shrink:0;margin-top:2px}.subscription-required-plan-note{margin:0;padding-top:18px;border-top:1px solid var(--rule-soft);font-size:13px;line-height:1.55;color:var(--ink-3)}@media(max-width:1080px){.subscription-required-grid{grid-template-columns:minmax(0,1fr);gap:56px;padding:48px 40px;align-items:start}.subscription-required-plan{max-width:424px}.subscription-required-title{font-size:56px}}@media(max-width:640px){.subscription-required-topbar-inner{padding:0 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